Privacy Policy

1. Introduction

LIBCO Distribution (“LIBCO”, “we”, “us”, “our”) operates the wholesale-only cannabis distribution platform at libco.shop. This Privacy Policy explains how we collect, use, and safeguard information provided by wholesale customers and visitors.

2. Information We Collect

• Business contact details: name, company name, email, phone, billing and shipping info.
• Verification documents: reseller permits, business licenses, tax ID, compliance documentation.
• Communications: phone, SMS, WhatsApp, and email messages related to orders and support.
• Technical data: IP address, browser type, device ID, analytics, and site usage information.

3. How We Use Your Information

• Processing wholesale inquiries and orders
• Business verification and compliance screening
• Customer service and logistics coordination
• Sending order updates and inventory notices
• Improving our website and user experience
• Legal, tax, and record-keeping requirements

4. SMS, WhatsApp & Phone Communications

By providing your phone number, you consent to business communication through SMS, WhatsApp, and direct phone calls regarding orders, verification, or customer support.

You may opt out of marketing messages at any time by replying “STOP”. Transactional messages related to orders may still be delivered.

5. Cookies & Tracking

We may use cookies and similar technologies to ensure security, analyze website usage, and provide a smooth experience. You can control or block cookies through your browser settings.

6. Sharing of Information

We do not sell your personal information. We may share information only with:

• Shipping carriers and logistics partners
• CRM and communications platforms
• Payment processors
• Legal, accounting, and compliance advisors
• Government agencies when required by law

All third-party partners are required to protect your data and use it only for operational purposes.

7. Data Security

We implement technical and administrative safeguards to protect customer information. While we follow industry standards, no system is entirely immune from security risks.

8. Data Retention

We retain information only as long as required for business operations, compliance obligations, and legal record-keeping.

9. Age & Eligibility

This website and all LIBCO services are strictly for licensed businesses and adults (21+). We do not interact with minors or non-authorized individuals.

10. Your Rights

Depending on jurisdiction, you may request access to, correction of, or deletion of certain personal data. For any such request, contact us using the information below.

11. Contact Information

For privacy questions, compliance inquiries, or data requests, contact:

• Email: sales@libco.shop
• Phone: +1 (562) 729-1759
• Location: Los Angeles, CA, United States